G55man wrote:Sisqo wrote:So just out of curiosity I called and talked to a rep and asked why the increase.. She told me its because people buying single ticket were paying almost double the SSH price so they thought it was only fair to balance it out a little more.. :lol
LOL The funny thing is....they get another cut from the ticketmaster resale side. So more cash for them I guess. They want it every way. Hopefully at some point they will shoot themselves in the foot. Unlikely though.
She is an untrained moron of a service rep. Even if it's true (which it's not) she shouldn't be pushing that opinion on SSH. I'm sure there is a way they are trained to handle these inquiries and it's. it by spouting her opinion.
Single ticket price is nowhere near double what the SSH pays. If she's talking about the resale market, then she needs to factor in the seats that get sold below face value, which is plenty. Just because some tickets get purchased on resale at big markups, does not make the value of all tickets that price point. She needs to be re-trained because if she fed me that line when I called I'd be having a conversation with her manager then escalating the issue further. But then again, I have no patience for poor customer service.
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