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Fiserv Forum Thread

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Thunder Muscle
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Re: Fiserv Forum Thread 

Post#1541 » by Thunder Muscle » Sat Jun 6, 2020 2:02 am

MartyConlonOnTheRun wrote:
Thunder Muscle wrote:I got a refund yesterday on my credit card. Seems a bit short unless they didnt credit back a pair of extra tickets I bought for Wizards game and playoffs.

EdIT: I figured out that I was refunded for my regular seats and playoffs. But I did not reimbursed (yet) for extra tickets I bought via ticket bank or on my own.

Their system is so bad. It's impossible to track what you pay and didn't pay from their portal. It's partly my fault since I've been churning credit cards and can't compile all my records in one spot, but I should be able to review my account.


I have a pretty detailed spreadsheet I been running for years otherwise I'd have no clue. They're system is pretty bad that way as you said.

Curious when StubHub will charge me now.
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Re: Fiserv Forum Thread 

Post#1542 » by talbert » Sun Jun 7, 2020 1:32 am

Thunder Muscle wrote:
MartyConlonOnTheRun wrote:
Thunder Muscle wrote:I got a refund yesterday on my credit card. Seems a bit short unless they didnt credit back a pair of extra tickets I bought for Wizards game and playoffs.

EdIT: I figured out that I was refunded for my regular seats and playoffs. But I did not reimbursed (yet) for extra tickets I bought via ticket bank or on my own.

Their system is so bad. It's impossible to track what you pay and didn't pay from their portal. It's partly my fault since I've been churning credit cards and can't compile all my records in one spot, but I should be able to review my account.


I have a pretty detailed spreadsheet I been running for years otherwise I'd have no clue. They're system is pretty bad that way as you said.

Curious when StubHub will charge me now.

Yes. For any new season ticket holder, make a spreadsheet!
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Re: Fiserv Forum Thread 

Post#1543 » by Thunder Muscle » Tue Jun 9, 2020 2:21 am

Has anybody gotten refunded for ticket bank/member swap and/or single game purchases?
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Re: Fiserv Forum Thread 

Post#1544 » by Toodles1980 » Thu Jun 11, 2020 6:38 pm

They pushed back the renewal deadline until October 2 now. I’m guessing their renewal numbers aren’t looking great.
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Re: Fiserv Forum Thread 

Post#1545 » by MartyConlonOnTheRun » Thu Jun 11, 2020 6:57 pm

Thunder Muscle wrote:Has anybody gotten refunded for ticket bank/member swap and/or single game purchases?

Nope, supposedly a separate transaction.

Toodles1980 wrote:They pushed back the renewal deadline until October 2 now. I’m guessing their renewal numbers aren’t looking great.


Really regretting renewing now. Even if we win the ship and Giannis signs the max, the demand is going to take a huge hit. Kind of hoping for a shortened season to limit my spend on those games since there will be suppressed resell market for games i can't go to.
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Re: Fiserv Forum Thread 

Post#1546 » by soxperry » Thu Jun 11, 2020 11:40 pm

MartyConlonOnTheRun wrote:
Thunder Muscle wrote:Has anybody gotten refunded for ticket bank/member swap and/or single game purchases?

Nope, supposedly a separate transaction.

Toodles1980 wrote:They pushed back the renewal deadline until October 2 now. I’m guessing their renewal numbers aren’t looking great.


Really regretting renewing now. Even if we win the ship and Giannis signs the max, the demand is going to take a huge hit. Kind of hoping for a shortened season to limit my spend on those games since there will be suppressed resell market for games i can't go to.


me as well. it's going to get really interesting. and by that i mean i can't wait to find out how much money i'm going to lose on this. i guess the only thing that could salvage it is a finals appearance against the Lakers or Warriors. in that scenario i'm going to every single finals game and the savings i reap on those tickets vs. stubhub will be more than worth it.
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Re: Fiserv Forum Thread 

Post#1547 » by soxperry » Thu Jun 11, 2020 11:41 pm

also i think my play here is that i'm going to switch from second to first shift and instead of committing to selling all regular season games i'm going to ATTEMPT to sell all of them but when the market isn't looking hot i'll just go to the game instead of selling them for half their value.
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Re: Fiserv Forum Thread 

Post#1548 » by Thunder Muscle » Fri Jun 12, 2020 1:56 am

soxperry wrote:
MartyConlonOnTheRun wrote:
Thunder Muscle wrote:Has anybody gotten refunded for ticket bank/member swap and/or single game purchases?

Nope, supposedly a separate transaction.

Toodles1980 wrote:They pushed back the renewal deadline until October 2 now. I’m guessing their renewal numbers aren’t looking great.


Really regretting renewing now. Even if we win the ship and Giannis signs the max, the demand is going to take a huge hit. Kind of hoping for a shortened season to limit my spend on those games since there will be suppressed resell market for games i can't go to.


me as well. it's going to get really interesting. and by that i mean i can't wait to find out how much money i'm going to lose on this. i guess the only thing that could salvage it is a finals appearance against the Lakers or Warriors. in that scenario i'm going to every single finals game and the savings i reap on those tickets vs. stubhub will be more than worth it.


In a weird twist I'm really happy they jacked the prices and drove me away. If they even went like 50% higher, I wouldve locked in right away prolly. But 90% was an easy no and thankfully so now. I agree, the secondary market is going to be tough I think. And I think winning remote championship wont generate the insane buzz as having games at home & people wanting to do whatever they can to get tickets. Let alone job losses, fear of crowds, etc.
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Re: Fiserv Forum Thread 

Post#1549 » by BradMKE » Fri Jun 12, 2020 2:22 am

I wouldn’t be too worried about recouping your investment. Most likely if there are any games with fans (which is still a huge question mark) there will be significantly reduced capacity. Which means a) depending on how many STHs there are you probably won’t get tickets to all 41 games and b) the games you do get tickets for should still sell even if there is less demand because of greatly reduced supply.
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Re: Fiserv Forum Thread 

Post#1550 » by soxperry » Fri Jun 12, 2020 3:50 am

BradMKE wrote:I wouldn’t be too worried about recouping your investment. Most likely if there are any games with fans (which is still a huge question mark) there will be significantly reduced capacity. Which means a) depending on how many STHs there are you probably won’t get tickets to all 41 games and b) the games you do get tickets for should still sell even if there is less demand because of greatly reduced supply.


that's a good outlook. i like that outlook.

on the other hand, i'm optimistic that in a reduced games situation they would offer our money back as an option. the agreement was to purchase all home games and i dont know if they can legally just take away half your games (or whatever) and decide which games you get and dont get. would really depend on how they divide everything up for me.
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Re: Fiserv Forum Thread 

Post#1551 » by BradMKE » Sat Jun 13, 2020 11:49 am

Refund for round 1 of the playoffs just hit my CC. Nothing for regular season yet.
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Re: Fiserv Forum Thread 

Post#1552 » by Thunder Muscle » Tue Jun 23, 2020 11:33 pm

Looks like any unused benefits they're going to try to push off to next year. Guessing those of us that didnt renew will be out of luck.
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Re: Fiserv Forum Thread 

Post#1553 » by Thunder Muscle » Fri Jun 26, 2020 6:29 pm

I reached out on my refund discrepancies earlier in week and so far silence.
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Re: Fiserv Forum Thread 

Post#1554 » by Thunder Muscle » Tue Jun 30, 2020 2:15 pm

I see an email came out today that tickets purchased through member swap/STH app will be addressed next season...?!

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