Thunder Muscle wrote:I reached out on my refund discrepancies earlier in week and so far silence.
I've checked their numbers and havent found anything wrong. It is just a royal pain in the ass to try to figure out what was paid unless you go to your personal credit card statements. Honestly it is one of the worst account management systems I've seen.
UPDATE ON STH for next year
I find it really weak they are resuming taking our money when we haven't been paid back fully yet from games in 2019-20 (extra tickets bought through swap) and that there isn't a plan to resume the games. I wonder if there is an out from these contracts given the season will be altered in some way.
I love how they thank us for our loyalty and patience w/o saying they are upping benefits or anything. We were rewarded with tickets going up 20-50% last year.
"Monthly Payment Plan Resumes July 15
We wanted to reach out and express our appreciation for your patience and loyalty as we have navigated the last four months during the global COVID-19 pandemic. Showing your support to the Bucks organization through these trying times has not gone unnoticed.
With the NBA’s return on the horizon and the update on the 2019-20 season communicated, we plan to resume your normal monthly payment plan for the 2020-21 season beginning with the July 15 charge.
As a reminder, if you have chosen to have the credit from the remaining home games from the 2019-20 season applied to your balance for next season, it will be deducted from the overall 2020-21 season balance, thus lowering the monthly payment amounts.
As always, we are here to make things as easy as possible for you. If you would like to discuss alternative options for your payment plan, we are here to assist.