CR Reina wrote:We consulted with an expert in the field and we have quite a few new answers regarding our advertising, which should prove helpful and constructive going forward.
First off all, I would like to mention that we take this stuff extremely seriously. We think it works to everyone's benefit to have an ongoing dialogue that addresses all issues to make sure there are no problems with the ads of any kind.
For several years now we have had policy not to run any pop-up ads, sound ads or intermission ads. I think you will find that we are in the 90 percentile when it comes to these policies compared to other sites across the web. We don't want the ads to interfere with your experience on RealGM in any way. We also have been sensitive to your comments over the years in regards to suggestive ads and have a policy against those.
Most of the ads that appear on RealGM are through a third party. We work with only the most reputable ad networks and are in frequent contact with them to make sure the ads that appear meet our standards. The nature of this, however, is we almost never see any ads before they appear on the site, so sometimes we have to play catchup if there is something we don't like.
These advertisers have been in business a very long time and typically work good brands. They are not the type of advertisers who run any type of malware. We've searched through sites like this one (
http://www.anti-malvertising.com/recommended-reading" onclick="window.open(this.href);return false;) and they are in good standing.
As far as potential malware and viruses, we as a host cannot determine where these things came from without your help. If there is a blanket statement by a user about a problem, the only thing we can do is contact each ad network individually to see if they have had any problems.
We need users to provide something conclusive in order for us to determine if there is something we can do, or if it is even coming from our ads at all. We need to know what virus and the source page/request according to the virus scanner. Many times viruses are received elsewhere and pop up at random times; this has been what we have noticed from our experience.
The complaints we have received have been random and isolated, which suggest the ads that appear on RealGM are completely safe.
Also, a number of harmless things can be identified as viruses and false-positives are possible, which is something we've seen frequently with the warnings about user's avatars.
It helps to have latest updates and/or Mozilla, as Internet Explorer has long had vulnerabilities. Computers that aren't frequently updated run the risk of having problems when on unsafe sites, so we encourage you to update.
If you look up 'advertising virus' in Google, you will get very little back in terms of results. We don't run any advertising networks that aren't across hundreds of other sites, so if this were actually an advertising problem, it wouldn't be isolated to RealGM and it would be all over the news and blogs.
Try instead to look up 'Internet explorer virus' and you will get a ton of results. You could also potentially get viruses from email.
Our consultant has reviewed RealGM and also our advertisers and firmly believes that it is a safe place on the Internet.
We greatly appreciate your continued help and patience.
This topic will remain stickied, so please put anything ad related in here.