Forum Bugs, Account Issues and App Issues

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Re: Forum Bugs, Account Issues and App Issues 

Post#741 » by G R E Y » Wed Dec 24, 2025 4:36 pm

gnif wrote:I have spent most of today working to diagnose this and I believe it's now corrected. Please let me know if you continue to have issues.

Wait. Ignore above.

Now working with VPN and no Captcha. Thanks again.
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Re: Forum Bugs, Account Issues and App Issues 

Post#742 » by gnif » Thu Dec 25, 2025 1:05 am

Im Coming Home wrote:
gnif wrote:
Im Coming Home wrote:This is what I get when loading this site in chrome recently:

Image


Next time this happens please show the full page as it usually includes an error/reason for it, along with the URL. If you could also DM me the IP you were using at the time I can check the logs on the server side also.

Note that the site doesn't allow you to use HTTP, it always redirects to HTTPS (secure) with a HTTP 301 moved permanently response. The warning given by your browser about an attacker might be accurate in this case.
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Re: Forum Bugs, Account Issues and App Issues 

Post#743 » by gnif » Thu Dec 25, 2025 7:16 am

K N U C K L E S wrote:Ok. So this is where you complain about Cloudflare.

I hated Cloudflare before RealGM was using it. In the last half hour, I've had to do the human check thing 3 or 4 times. Why? But at least it's automatic.


We are not using Cloudflare to proxy traffic, we are only using their captcha service (turnstile) for networks we detect malicious traffic originating from, we could have just as easily used Google's reCaptcha but it's more invasive and doesn't offer the same level of privacy that turnstile does. If your IP is never flagged then Cloudflare are never involved.

As for the repeated checks, this is a consequence of having multiple servers in the cluster. I have just corrected this now and it should be a lot less bothersome now.
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Re: Forum Bugs, Account Issues and App Issues 

Post#744 » by KidA24 » Thu Dec 25, 2025 2:55 pm

Getting a 403 Forbidden when I'm trying to access via Private Internet Access VPN this morning. (Merry Christmas)

Can access fine without the VPN
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Re: Forum Bugs, Account Issues and App Issues 

Post#745 » by gnif » Thu Dec 25, 2025 3:56 pm

KidA24 wrote:Getting a 403 Forbidden when I'm trying to access via Private Internet Access VPN this morning. (Merry Christmas)

Can access fine without the VPN


Please DM me the IP that was affected, without this there is literally nothing we can do.
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Re: Forum Bugs, Account Issues and App Issues 

Post#746 » by G R E Y » Thu Dec 25, 2025 6:46 pm

403 Forbidden just now as well using VPN.
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Re: Forum Bugs, Account Issues and App Issues 

Post#747 » by MickeyDavis » Thu Dec 25, 2025 10:00 pm

I have got the 403 a few times today as well.

ETA it's been worse as the day goes on. A lot worse.
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Re: Forum Bugs, Account Issues and App Issues 

Post#748 » by MickeyDavis » Fri Dec 26, 2025 1:28 am

gnif wrote:
KidA24 wrote:Getting a 403 Forbidden when I'm trying to access via Private Internet Access VPN this morning. (Merry Christmas)

Can access fine without the VPN


Please DM me the IP that was affected, without this there is literally nothing we can do.

This is affecting a lot of people. Safari for me. I can't get rid of it. But then if I come here on Chrome, refresh my screen, go back to Safari, I get past the 403. Until it pops up again a few minutes later.

Along with the 403 forbidden message I get nginx/1.28.0
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Re: Forum Bugs, Account Issues and App Issues 

Post#749 » by Shak_Celts » Fri Dec 26, 2025 5:59 am

I’m getting the 403 too. Also something about verify I’m not a bot every other minute! :banghead:
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Re: Forum Bugs, Account Issues and App Issues 

Post#750 » by gnif » Fri Dec 26, 2025 6:37 am

An issue was identified and fixed with the deployment that should have fixed this. Please let me know if it's now working properly or you are still experiencing issues.
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Re: Forum Bugs, Account Issues and App Issues 

Post#751 » by Shak_Celts » Fri Dec 26, 2025 8:20 pm

gnif wrote:An issue was identified and fixed with the deployment that should have fixed this. Please let me know if it's now working properly or you are still experiencing issues.

I haven’t seen 403, today, but I’m still getting the verify I’m human every time I come here or every other time I post or refresh.


Also, thank you guys for fixing these things!
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Re: Forum Bugs, Account Issues and App Issues 

Post#752 » by gnif » Sat Dec 27, 2025 3:25 am

Shak_Celts wrote:
gnif wrote:An issue was identified and fixed with the deployment that should have fixed this. Please let me know if it's now working properly or you are still experiencing issues.

I haven’t seen 403, today, but I’m still getting the verify I’m human every time I come here or every other time I post or refresh.


Also, thank you guys for fixing these things!


The expire time on the verification is an hour, but there was another issue I just corrected which was resulting in the behaviour you describe. Please let me know if you continue to experience this.
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Re: Forum Bugs, Account Issues and App Issues 

Post#753 » by fleet » Sat Dec 27, 2025 3:32 am

All I can say is that frequently I write a post, and before I submit the post the page refreshes, or finishes loading, IDK, and the post is lost. Biggest problem for me is that. Going on how ever many years. Not always. But there are times when this problem is ongoing for weeks.
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Re: Forum Bugs, Account Issues and App Issues 

Post#754 » by gnif » Sat Dec 27, 2025 4:02 am

fleet wrote:All I can say is that frequently I write a post, and before I submit the post the page refreshes, or finishes loading, IDK, and the post is lost. Biggest problem for me is that. Going on how ever many years. Not always. But there are times when this problem is ongoing for weeks.


If it's been occurring for more then the last two weeks, it's not related to these changes.

If the page refreshes while you're writing the post, there is something client side (in your browser) refreshing the page, the server itself can't induce a refresh like this.
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Re: Forum Bugs, Account Issues and App Issues 

Post#755 » by fleet » Sat Dec 27, 2025 4:21 am

gnif wrote:
fleet wrote:All I can say is that frequently I write a post, and before I submit the post the page refreshes, or finishes loading, IDK, and the post is lost. Biggest problem for me is that. Going on how ever many years. Not always. But there are times when this problem is ongoing for weeks.


If it's been occurring for more then the last two weeks, it's not related to these changes.

If the page refreshes while you're writing the post, there is something client side (in your browser) refreshing the page, the server itself can't induce a refresh like this.

I can’t figure, having no ability to understand how this stuff works. All I can say is that RealGM is the only website where I get it. Perhaps it’s not a refresh but a slow load. No idea other than Real GM being the place I deal with it.
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Re: Forum Bugs, Account Issues and App Issues 

Post#756 » by gnif » Sat Dec 27, 2025 4:44 am

fleet wrote:
gnif wrote:
fleet wrote:All I can say is that frequently I write a post, and before I submit the post the page refreshes, or finishes loading, IDK, and the post is lost. Biggest problem for me is that. Going on how ever many years. Not always. But there are times when this problem is ongoing for weeks.


If it's been occurring for more then the last two weeks, it's not related to these changes.

If the page refreshes while you're writing the post, there is something client side (in your browser) refreshing the page, the server itself can't induce a refresh like this.

I can’t figure, having no ability to understand how this stuff works. All I can say is that RealGM is the only website where I get it. Perhaps it’s not a refresh but a slow load. No idea other than Real GM being the place I deal with it.


I am sorry but I have no other explanation for this. A browser refresh can not be triggered remotely, it can only be triggered by either the user, a script running on the page, or the browser or plugins. If it were a script i'd suspect it was affecting far more people.

Have you tried another browser to see if it occurs there also?
Is there a pattern to when it occurs, ie, were you taking a long time to write your post? and if so, what's the average timing for when it occurs?
What browser are you using, and what plugins, if any?

If I can reproduce it I can debug it, but without as much detail as possible the chances are very low.
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Re: Forum Bugs, Account Issues and App Issues 

Post#757 » by fleet » Sat Dec 27, 2025 5:02 am

Chrome. I use Safari occasionally. I associate the issue with Chrome. Naturally I am often told to stop using Chrome. But that doesn’t solve a problem other than convenience. I don’t know what a plug in is. You’re dealing with old folks here.
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Re: Forum Bugs, Account Issues and App Issues 

Post#758 » by gnif » Sat Dec 27, 2025 5:07 am

fleet wrote:Chrome. I use Safari occasionally. I associate the issue with Chrome. Naturally I am often told to stop using Chrome. But that doesn’t solve a problem other than convenience. I don’t know what a plug in is. You’re dealing with old folks here.


While I am not telling you to use a different browser, if you could stick to a different one for a while just to test and see if it still occurs it would narrow down the issue somewhat.

A plug in is also known as an "Addon" or "Browser Extension", these are third party tools/extensions you can install into your browser to add extra features/functionality. (ie: https://chromewebstore.google.com/category/extensions/productivity/tools)

I personally don't think Chrome is any better or worse then Safari, I personally use Brave which is the same engine both Chrome and Edge use (Chromium) because it actually does have privacy enhancements, but this is a personal choice (YouTube ad blocking is nice too).
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Re: Forum Bugs, Account Issues and App Issues 

Post#759 » by bartron_44 » Wed Jan 28, 2026 2:49 pm

This site is totally broken. Throws an error every 10 seconds on safari now… brutal :(
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Re: Forum Bugs, Account Issues and App Issues 

Post#760 » by jscott » Wed Jan 28, 2026 8:01 pm

bartron_44 wrote:This site is totally broken. Throws an error every 10 seconds on safari now… brutal :(

Same for me. I can hardly reply or a read a post. It’s brutal.

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