OT: NBA Audio League Pass HELP

Franc · Post #1 » by **Franc** » Wed Nov 11, 2009 7:59 pm

Please can somebody help me.
For years I was using NBA Audio League Pass , but this year it doesn't work.
I first get the blue page with all the Games playing. When I select Bucks or any othet team,
I get a funny small Window and when I click on the right corner blue Window I get full screen and this message
ERROR Timed out to establish a connection to the server
Do not know why ? or how to correct it ? Contacted several times NBA without LUCK.

John Doe1 · Post #2 » by **John Doe1** » Wed Nov 11, 2009 8:12 pm

Exactly the same problem.

Even with firefox, safari or ie with all updated plug-ins in the world, it doesn't work. I really like the audio league pass especially when I can't catch a bucks stream, it was a great way to 'capture' the heat of the game (with the game thread of the bucks' board^^)

Stopshere2 · Post #3 » by **Stopshere2** » Wed Nov 11, 2009 8:31 pm

kos, the can't connect to server message appears to be happening for everyone overseas. USA residents mostly seem to get a loading stream message then nothing. It's not the first season that the NBA has failed to get ALP up and running from the getgo. Possible scam to get people to pay for League Pass Broadband or LPB Mobile but who knows.

Just have to try each game until they get it going.

Franc · Post #4 » by **Franc** » Wed Nov 11, 2009 8:49 pm

coffee wrote:Exactly the same problem.

Even with firefox, safari or ie with all updated plug-ins in the world, it doesn't work. I really like the audio league pass especially when I can't catch a bucks stream, it was a great way to 'capture' the heat of the game (with the game thread of the bucks' board^^)

Thanks for easing my mind as I tried everything and thought I was alone.

Franc · Post #5 » by **Franc** » Wed Nov 11, 2009 8:51 pm

Stopshere2 wrote:kos, the can't connect to server message appears to be happening for everyone overseas. USA residents mostly seem to get a loading stream message then nothing. It's not the first season that the NBA has failed to get ALP up and running from the getgo. Possible scam to get people to pay for League Pass Broadband or LPB Mobile but who knows.

Just have to try each game until they get it going.

Appreciate very much your reply. Before when I paid for it was OK.

LISTEN2JAZZ · Post #6 » by **LISTEN2JAZZ** » Thu Nov 12, 2009 12:56 am

I'm having a lot of trouble logging into league pass broadband right now. Never had any problems this year until today.

Franc · Post #7 » by **Franc** » Thu Nov 12, 2009 1:03 am

adamcz wrote:I'm having a lot of trouble logging into league pass broadband right now. Never had any problems this year until today.

A friend of mine in Melbourne has non-stop problems also and he's paying a hefty sum.
It's actually a shame that NBA rewards its members like that.

LISTEN2JAZZ · Post #8 » by **LISTEN2JAZZ** » Thu Nov 12, 2009 3:40 am

Ok, so now that one of the best games of the year is entirely finished, I finally got to the bottom of this. The NBA never charged me for league pass, and apparently expected me to proactively do something about it, so they canceled my account. To put that in context, here is the one and only email I got from the NBA at the beginning of the season:

NBA wrote:Our subscription options have changed for the 09-10 season of LPBB. Your subscription will automatically renew to the Choice Plan on 11/01. The Choice Plan allows you to select up to 7 teams to watch during the regular season for the early-bird price of $89.95. That's $10 off this year's regular season price. There is NO ACTION necessary on your part to ensure your subscription continues with the Choice Plan.

So maybe I changed credit cards in the past year - I can't remember. If that is the case, it would have been nice to get an email notifying me of the problem, or failing that, even a specific error message when I tried to log into my account. You know, "the reason you are unable to log in is because you don't have league pass."

Hopefully I can strong arm them into honoring the early bird price at this point.

Franc · Post #9 » by **Franc** » Thu Nov 12, 2009 3:44 am

adamcz wrote:Ok, so now that one of the best games of the year is entirely finished, I finally got to the bottom of this. The NBA never charged me for league pass, and apparently expected me to proactively do something about it, so they canceled my account. To put that in context, here is the one and only email I got from the NBA at the beginning of the season:

NBA wrote:Our subscription options have changed for the 09-10 season of LPBB. Your subscription will automatically renew to the Choice Plan on 11/01. The Choice Plan allows you to select up to 7 teams to watch during the regular season for the early-bird price of $89.95. That's $10 off this year's regular season price. There is NO ACTION necessary on your part to ensure your subscription continues with the Choice Plan.

So maybe I changed credit cards in the past year - I can't remember. If that is the case, it would have been nice to get an email notifying me of the problem, or failing that, even a specific error message when I tried to log into my account. You know, "the reason you are unable to log in is because you don't have league pass."

Hopefully I can strong arm them into honoring the early bird price at this point.

It's OK for you, as you can still correct it and watch the Bucks as soon as you fix the financial matter.
Good Luck, as you missed a beautiful Game.