Two problems: Can't stay logged in and big blank space

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GQStylin
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Two problems: Can't stay logged in and big blank space 

Post#1 » by GQStylin » Tue Sep 25, 2012 11:44 pm

I have two problems with realgm forum that I can't seem to fix. :(

FIrst is that for whatever reason I can't stay logged into the realgm forums permanently. Even when I select 'stay logged in', if I close my Firefox browser and say reopen it the next day, I will have to relogin again. It didn't use to be this way and I could stay logged in no problem, but then maybe a few months ago this problem started to happen.

The second problem I have just started happening a few days ago where I get this huge blank space as shown below:

Image

This problem seems to happen only in Firefox as when I use Chrome it looks normal. So Is there anyway to fix these two problems?
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Re: Two problems: Can't stay logged in and big blank space 

Post#2 » by HMFFL » Wed Sep 26, 2012 2:53 am

Have you deleted all of the cookies on your computer?
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Re: Two problems: Can't stay logged in and big blank space 

Post#3 » by GQStylin » Wed Sep 26, 2012 9:57 pm

Yes I've cleared cookies several times already and while it seems like it works for a day or two the login problem shows up again.
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Re: Two problems: Can't stay logged in and big blank space 

Post#4 » by dream34 » Thu Sep 27, 2012 6:50 pm

What version of Firefox are you using?
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Re: Two problems: Can't stay logged in and big blank space 

Post#5 » by GQStylin » Thu Sep 27, 2012 7:27 pm

I'm using Firefox 15 right now.
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Re: Two problems: Can't stay logged in and big blank space 

Post#6 » by dream34 » Mon Oct 1, 2012 2:11 pm

The first issue sounds like a browser issue to me. We haven't made any changes that would affect this. Do you have a setting to clear your history or cookies regularly?
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Re: Two problems: Can't stay logged in and big blank space 

Post#7 » by GQStylin » Thu Oct 4, 2012 4:14 pm

dream34 wrote:The first issue sounds like a browser issue to me. We haven't made any changes that would affect this. Do you have a setting to clear your history or cookies regularly?


Yes i've done that a number of times and it doesn't fix anything. :(
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Re: Two problems: Can't stay logged in and big blank space 

Post#8 » by blkout » Sun Oct 7, 2012 12:27 am

Same thing is happening to me on Chrome, pretty much every time I open up the forum I'm having to log back in.
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Re: Two problems: Can't stay logged in and big blank space 

Post#9 » by dream34 » Mon Oct 15, 2012 1:50 pm

Nothing has changed on the forums code that would affect this. I got in touch with our server administrator and he let me know that no configurations have been made on their end since the draft. It must be an outside source affecting this - a virus scanner running and clearing cookies, ISP changes, browser updates... could be a lot of things.

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