It's long, so here's some excerpts
Players see the continuity. And you can sell family. You can sell the fact that the culture is one of people who don’t want to leave. They get promoted. The two head coaches that I’ve had since I’ve been here were assistant coaches for me. They worked a long time just laboring away. Then one day I called their name, and they were the next in line to be the head coach. Continuity goes a long way in being successful as an organization.
I believe in what’s called the “one-voice” management philosophy. There’s a single voice. And the single voice is a big circle. The middle of that circle has to do with your philosophy as an organization and your culture. So we have one voice. That voice is [team owner] Micky Arison. That is my voice. That is Erik Spoelstra’s voice. It’s the voice of the players. There’s a universal way that we do things. But it’s the same philosophy. We all want the same thing. But Erik becomes the spokesperson.
We don’t like to build through the draft. If you’re going to do that, then you’re probably going to have to lose for two or three or four years in a row, and get high lottery picks. In my 19 years here, we’ve been in the lottery three times. We ended up getting three good players out of that.