OT- McCoy is Cheap

[arich35]

http://news.yahoo.com/lesean-mccoy-tip-restaurant-receipt-pyt-152436539.html

Dude has so much money he doesn't want to give any to people who are working for him. Pretty pathetic

[DoobieKeebler]

Maybe the service was bad?

I won't pass judgement on a man when I have no idea what happened that evening. That being said, I would have probably left a $15-20 tip even if the service was bad.

[49rangER]

I can understand bad service. I can't act like I was there. But if you have money don't be a cheapskate to that extent.


Sent from my iPad using RealGM Forums

[arich35]

I can understand bad service. I can't act like I was there. But if you have money don't be a cheapskate to that extent.


Sent from my iPad using RealGM Forums

Sounds like he was with a group of ignorant people, which I could see happening. I don't blame the waitress for trying to avoid them as much as possible.
But yeah you have tons of money, don't be a dick and give the person that just brought you food and drinks 20 cents. At least give them 10-15% tip

[RIPskaterdude]

Even if the service is bad, I'll always give like 10%, depending on where I'm at.

[arich35]

Even if the service is bad, I'll always give like 10%, depending on where I'm at.

Same here! And we don't make millions of dollars lol

[trancemeister]

Even if the service is bad, I'll always give like 10%, depending on where I'm at.

Me too. Tips is where servers makes their money. More than likely even if they did receive awful service it was probably because of his and his posse's holier than thou attitude than anything else.

[bmvanthiel]

20 bucks for us is like a penny to them too

[Nicky Nix Nook]

If the service is bad, I'll use my tip calculator to give 15% exactly.

If it's bad AND they're an a**hole, I'll give them nothing.

There are legit excuses for giving bad service, but never for being an a**hole.

[imac_21]

If the service is bad, I'll use my tip calculator to give 15% exactly.

If it's bad AND they're an a**hole, I'll give them nothing.

There are legit excuses for giving bad service, but never for being an a**hole.

A server's job is to give good service. What are the excuses for not doing your job? In what situation is it okay for a server to treat a customer poorly?

[Nicky Nix Nook]

If the service is bad, I'll use my tip calculator to give 15% exactly.

If it's bad AND they're an a**hole, I'll give them nothing.

There are legit excuses for giving bad service, but never for being an a**hole.

A server's job is to give good service. What are the excuses for not doing your job? In what situation is it okay for a server to treat a customer poorly?

1) The kitchen could be slow.
2) Someone could have not shown up for work, therefore increasing their number of tables.
3) Just an off day. ***However, "off day" doesn't allow for someone to be an a**hole and I believe there's a difference between the two.

[imac_21]

If the service is bad, I'll use my tip calculator to give 15% exactly.

If it's bad AND they're an a**hole, I'll give them nothing.

There are legit excuses for giving bad service, but never for being an a**hole.

A server's job is to give good service. What are the excuses for not doing your job? In what situation is it okay for a server to treat a customer poorly?

1) The kitchen could be slow.
2) Someone could have not shown up for work, therefore increasing their number of tables.
3) Just an off day. ***However, "off day" doesn't allow for someone to be an a**hole and I believe there's a difference between the two.

None of those are excuses for poor service.

1.If the kitchen is slow, you explain it to the table(s) and keep them up to date. And since tips are usually split, and kitchen efficiency is part of service, why is the kitchen slow?

2. If someone doesn't show up, again, explain that to your tables. I think most people can recognize the difference between a server who is having to do more than usual and a server who is doing the job poorly.

3. An "off day" is possibly the worst reason imaginable. Your job is to serve the customers and do all you can to give them an enjoyable experience. If you're having an off day, it doesn't excuse not doing your job. This conversation has been reserved to service in restaurants right now, but would you accept "I was having an off day" from your mechanic if he didn't tighten the lug nuts properly and your tire came off your car on the freeway?

You have a job. Do your job.

[Hangman_52]

Tips are not a right. They are earned.

[Nicky Nix Nook]

1) Yes, and most of the time when it's the kitchen, they do explain that to me.

2) Yes, and a lot of the time when someone doesn't show up, they do explain that to me.

3) I'm sorry if I'm human and have sympathy for people. I know what it's like to have a bad day and not be on your A-game. If you want a no tolerance policy, good for you, that's not my style. Like I said, it's all about the attitude for me. If they're giving me bad service while making me feel like a bother or just rude/cold in general, I won't give them a tip.

Let's not compare getting your drink on time to potentially dying the freeway, that's just silly.

And to be clear: I completely side with Mccoy in this instance. The waiter seemed to be an oversensitive/entitled a**shole based on the interview I read.

[imac_21]

1) Yes, and most of the time when it's the kitchen, they do explain that to me.

That isn't bad service from the wait staff. It may be bad service from the kitchen though.

2) Yes, and a lot of the time when someone doesn't show up, they do explain that to me.

That's not bad service. It's (possibly) slow(er than usual) service.

3) I'm sorry if I'm human and have sympathy for people. I know what it's like to have a bad day and not be on your A-game. If you want a no tolerance policy, good for you, that's not my style. Like I said, it's all about the attitude for me. If they're giving me bad service while making me feel like a bother or just rude/cold in general, I won't give them a tip.

Maybe you have a very tight definition of bad service. It seems like you want to classify any service that isn't "perfect" as being poor. It's possible to have a bad day and not take it out on your customers. You don't have to bring me a basket full of rainbows to avoid giving "bad service." It seems like you are under the impression we are advocating poor/not tipping if the dining experience is not beyond 5 stars.

Let's not compare getting your drink on time to potentially dying the freeway, that's just silly.

Why? We're talking about customer service and tolerating people not doing their job.

[imac_21]

Tips are not a right. They are earned.

Agreed. I'm tired of people arguing that the consumer is obligated to tip because restaurant staff wages are so low and they rely on tips to live. If the industry is broken, don't ask the consumer to make up for it out of the goodness of his/her heart. Fix the industry from within the industry.

[Nicky Nix Nook]

“We asked if we could start them off for drinks but we didn’t really hear any response,” Knelly said. “So I got them to fill waters.”

So, doesn't wait to take their drink orders, which to me indicates he was impatient.

Knelly admits he made a mistake and missed their appetizer while serving them.
“That was my fault,” Knelly said. “We were pretty busy at that point.”

Admits he doesn't bring out appetizers. Simple mistake if that's all that happened, but it's not.

“They had been at the table for ten minutes,” Knelly said. “They were very indecisive about what they wanted. So I finally got their order and got everything they wanted. When he ordered he was like, ‘yeah, I asked for that s***. In a restaurant you don’t talk to a server like that.”

Again, impatient and oversensitive about his language. I mean, give me a break. By this time, I can feel pretty confident that this guy is an a**hole.

“They didn’t know my name,” Knelly said. “They just said, ‘you’re my server right? They were being rude so after I gave them their food I didn’t go back to them until they were done. I just avoided their rudeness.”

Who remembers their server's name?! Then he ADMITS to ignoring their table. Sounds like 20 cents was generous to me.

Full article: http://www.nbcphiladelphia.com/news/loc ... 07851.html

[Nicky Nix Nook]

1) Yes, and most of the time when it's the kitchen, they do explain that to me.

That isn't bad service from the wait staff. It may be bad service from the kitchen though.

2) Yes, and a lot of the time when someone doesn't show up, they do explain that to me.

That's not bad service. It's (possibly) slow(er than usual) service.

3) I'm sorry if I'm human and have sympathy for people. I know what it's like to have a bad day and not be on your A-game. If you want a no tolerance policy, good for you, that's not my style. Like I said, it's all about the attitude for me. If they're giving me bad service while making me feel like a bother or just rude/cold in general, I won't give them a tip.

Maybe you have a very tight definition of bad service. It seems like you want to classify any service that isn't "perfect" as being poor. It's possible to have a bad day and not take it out on your customers. You don't have to bring me a basket full of rainbows to avoid giving "bad service." It seems like you are under the impression we are advocating poor/not tipping if the dining experience is not beyond 5 stars.

Let's not compare getting your drink on time to potentially dying the freeway, that's just silly.

Why? We're talking about customer service and tolerating people not doing their job.

My definition of bad service is slow to take my order. Slow to deliver drinks/appetizers/food. Messes up order. Doesn't check in on the table. And yes, has a bad attitude.

[imac_21]

1) Yes, and most of the time when it's the kitchen, they do explain that to me.

That isn't bad service from the wait staff. It may be bad service from the kitchen though.

2) Yes, and a lot of the time when someone doesn't show up, they do explain that to me.

That's not bad service. It's (possibly) slow(er than usual) service.

3) I'm sorry if I'm human and have sympathy for people. I know what it's like to have a bad day and not be on your A-game. If you want a no tolerance policy, good for you, that's not my style. Like I said, it's all about the attitude for me. If they're giving me bad service while making me feel like a bother or just rude/cold in general, I won't give them a tip.

Maybe you have a very tight definition of bad service. It seems like you want to classify any service that isn't "perfect" as being poor. It's possible to have a bad day and not take it out on your customers. You don't have to bring me a basket full of rainbows to avoid giving "bad service." It seems like you are under the impression we are advocating poor/not tipping if the dining experience is not beyond 5 stars.

Let's not compare getting your drink on time to potentially dying the freeway, that's just silly.

Why? We're talking about customer service and tolerating people not doing their job.

My definition of bad service is slow to take my order. Slow to deliver drinks/appetizers/food. Messes up order. Doesn't check in on the table. And yes, has a bad attitude.

Okay, but "slow" can't have a concrete definition. There are always extenuating circumstances. Some you outlined above. But just because someone didn't show up for work, it does not mean that your server deserves a tip by default.

[Nicky Nix Nook]

Okay, not by default (re: attitude), but that's where we disagree. That's fine.