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Account Issues

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Account Issues

Postby Winterpeg on Mon Apr 05, 2010 10:40 pm

This thread is for notifying us if you are having any issues with your account. If you cannot access a forum, post an image, change your email, etc. just let us know what the problem is and we'll do what we can to help out.

If you cannot log in and need to contact us please use the form at the following link to send an email.

Contact RealGM
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Re: Account Issues

Postby WesWesley on Tue Apr 06, 2010 2:08 pm

Can you please post the email address we need to contact in case we cannot log into our accounts.
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Re: Account Issues

Postby Winterpeg on Tue Apr 06, 2010 7:12 pm

I added a contact link to the original post. Thanks for reminding me.
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Re: Account Issues

Postby MnM24 on Fri Apr 16, 2010 6:10 pm

Winterpeg wrote:This thread is for notifying us if you are having any issues with your account. If you cannot access a forum, post an image, change your email, etc. just let us know what the problem is and we'll do what we can to help out.

If you cannot log in and need to contact us please use the form at the following link to send an email.

Contact RealGM

Hello, I cannot post any image as my signature and I've tried what Doug stated, but it still doesn't work :(.
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Re: Account Issues

Postby Avenger on Thu Apr 22, 2010 5:11 pm

viewtopic.php?f=40&t=1005431

in addition to that there are a few forums like the "Cleveland Cavaliers forum" that i can't access. I think i asked about this before and someone said it has something to do with being a COPPA user because i accidently clicked the "under 13" option when i registered. I actually sent you guys an email about this when i registered clarifying that i was obviously not a 13 year old and i got this reply, i assumed that the problem was fixed but apparently it wasn't. I can forward you the email if you want.

Don't worry about the form, you simply clicked the worng option when you registered the
account. You account was activated so you should be able to participate on the forum.
If you have any problems with your account just send me an email and I"ll try to help.

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Re: Account Issues

Postby Winterpeg on Fri Apr 23, 2010 2:36 pm

Avenger,

It turns out that for some reason the COPPA group did not have permission to read the Cavs forum. This has been corrected and as I mentioned in the other thread I have removed you from the COPPA group so it shouldn't be a problem any more.
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Re: Account Issues

Postby heat84 on Mon May 03, 2010 9:25 am

One of the mods told me to post here about E-Mail reply notification not working. Why would that be an account issue(and not a site wide issue)? How would it be working for some accounts and not others? Anyway, please fix it.
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Re: Account Issues

Postby magnumt on Mon May 03, 2010 3:50 pm

heat84 wrote:One of the mods told me to post here about E-Mail reply notification not working. Why would that be an account issue(and not a site wide issue)? How would it be working for some accounts and not others? Anyway, please fix it.


Because Email Reply updates are Account Specific (not your Account, just Accounts in general), as opposed to a Forum Issue like a Thread missing a button, etc. ;)

In this circumstance (from what you described in your Thread) you are not getting the emails to your Account.

Keep checking back for a reply from WPG', or another Admin re: this issue.

Thanks. :)

--Mags
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Re: Account Issues

Postby Rendezvous on Fri Jun 04, 2010 10:41 am

My Avatar and sig are gone. i never took it off.
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Re: Account Issues

Postby AggO on Mon Jun 07, 2010 10:50 am

Is it possible that I can change my username?
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Re: Account Issues

Postby heathmalc on Mon Jul 12, 2010 12:32 am

AggO wrote:Is it possible that I can change my username?


Winterpeg wrote:Hey guys,

We are a little busy right now so we won't be doing any name changes for a few weeks while we review our policy on the subject.

I want to remind everyone that creating a new account with a new name is against our rules and you risk being banned from the forum for using more than one account to post on the forum. If you really want a name change, please be patient and wait until we finish our policy review.


Here is the link to the thread:

viewtopic.php?f=40&t=860923&start=945
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Re: Account Issues

Postby dozencousins on Thu Jul 22, 2010 3:13 pm

Can anyone tell me how i can contact a global MOD ?

Please help if you can send me a personel message

thankyou
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Re: Account Issues

Postby Gek on Thu Jul 22, 2010 4:35 pm

bdgking wrote:Can anyone tell me how i can contact a global MOD ?

Please help if you can send me a personel message

thankyou


PM someone with a green name. (Magnumt posted above us and HMMFL posts here regularly).
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Re: Account Issues

Postby ChronicKerr on Tue Jul 27, 2010 8:58 am

I can't get a a sig to show up!!!!! I've tried everything that I know of.
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Re: Account Issues

Postby Devilzsidewalk on Thu Jul 29, 2010 11:59 am

ChronicKerr wrote:I can't get a a sig to show up!!!!! I've tried everything that I know of.


I couldnt either because I tried to add a "give credit" line if you will to BullsFan88 below the sig he made for me, and it didn't show up. Once I deleted the text below the sig, it showed up.

*edit* now mine is showing up intermittently too, I think some commies are hacking realgm's mainframe again
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